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F.A.Q.'s

FAQ's

OUR RESPONSE TO CORONAVIRUS

We hope that you and your loved ones are staying healthy and safe. As COVID-19 continues to impact the world, we are constantly staying on top of any changes that may affect your online shopping experience with The Wrist Connector. As of now, there is no evidence to support the transmission of COVID-19 associated with imported goods. Please know that we are taking all safety precautions to keep our family safe as well as yours while designing, handling and processing your handmade jewelry. Thank you for continuing to support small businesses.

https://www.cdc.gov/coronavirus/2019-ncov/faq.html

Is stretch cord durable?

- Yes, but excessive pulling can cause your piece to stretch out of shape and break. 

Do you allow returns or exchanges?

- ALL SALES ARE FINAL.  However, please email us at info@thewristconnector.com with any questions or concerns that you may have so that we can see if there is anyway that we can help.

SIZING 

- The most common bracelet size for women is 7.5” and the most common size for men is an 8”.

If you are unsure about your wrist size, try this simple sizing technique! Take a piece of string, floss, paper or material and wrap it around your wrist. Adjust it to the size and tightness you would want your bracelet. Using a ruler, measure the length and compare it to our sizing options to choose the one that is the best match.

- Necklace lengths are listed in the description of the item. 

Still have more questions? Please email us at info@thewristconnector.com.